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The ‘e-Passport’ service is now available at the Consulate General of Bangladesh in Sydney. All e-Passport applicants, with the exception of those under six years old, require to be physically present at the Consulate for biometric enrolment. Note: The Consulate does not offer Machine-Readable Passport (MRP) services. Important: Applicants must lodge their application online and seek an appointment from the Consulate for biometric enrolment. Please see “Getting an Appointment” section for details on how to get appointment for biometric enrolment from the Consulate office.
During e-Passport application online, system prompts the applicants to book an appointment. However, please be advised that appointments booked through the ePassport application system are not accepted by the Consulate Office in Sydney. To complete the biometric portion of your application (e.g. fingerprints, photo, and iris scan), you must follow the instructions provided on the Consulate's website. Please check the "Book Biometric Appointment Here" section on this webpage for detail guideline. We appreciate your understanding and cooperation.Thank you for choosing the Consulate General for e-Passport service. |
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Please read: Please refrain from hiding any information (NID, 17 Digit BRC, MRP) under any circumstance. Such act will be considered an instance of fraud.
Step 1: Pre-Enrolment Applicants must lodge their application online. Please apply online at https://epassport.gov.bd/landing.
Step 2: Biometric Enrolment All e-Passport applicants, with the exception of those under six years old, require to be physically present at the Consulate for biometric enrolment. This step is only by appointment. Please read “Book Biometric Appointment” section of this webpage to know how to book biometric appointment for e-Passport. Step 3: Payment During application, please choose ‘offline payment’ and continue. Fees can be paid at the consular counter using a debit/credit card (EFTPOS). A surcharge is applicable for EFTPOS payments. If you pay to the Consulate’s Bank Account (Electronic Fund Transfer), please ensure the EFT payment is completed at least three working days before submitting the biometric information at the consulate. Additionally, a printed copy of the payment transaction will be required during biometric enrollment. Important note:
e-Passport Fee Chart (Fees are in A$)
* For children below 18 years, e-passport validity is five years (48 pages) and the fees are A$170 for ordinary and A$250 for express.
The processing time for an e-Passport, ordinary or express, may vary due to the rigorous security and information validation procedures. These checks are carried out to confirm the authenticity of the information provided during the application. Hence, e-passport issuance, may take longer than usual depending on police verification and other processing protocols. Approximate time for Express delivery: 3-4 weeks Approximate time for Regular delivery: 4-6 weeks Time is estimated only. Note:
Consequently, the Consulate cannot be held accountable for any delays in the application process. Applicants can track the status of their application by visiting https://epassport.gov.bd/authorization/application-status or by contacting the ePassport 24/7 hotline number at +8809666716445 (Bangladesh). Passport fees are payable through debit/credit card over the consular counter at the Consulate General of Bangladesh, Sydney. Please read carefully before you pay the fees:
e-Passport Fee Chart (in AUD) Children’s Passport Fee: Children below 18 years of age will get e-Passport with 5 years validity with a payment of A$ 170 for regular delivery & A$ 250 for express delivery. Payment Method Mode of payment The fees may be paid in ONE of the following ways:
Bank Account for EFT Account Name: Consulate General of Bangladesh
Reference: [e-Passport] [Applicant’s Full Name]. For example: e-Passport Sydney Philip Walker *Please attach payment receipt with the application. Surcharge is applied per transaction for EFTPOS payment. Cash is NOT accepted under any circumstance. Applicants can choose ONE of the following options to collect new e-passport:
** Please send the pre-paid return envelope only after you receive an email notifying that your passport is ready to pick up. Postal Address: The Consulate General of Bangladesh Suite- 2, Level- 1 189 Kent Street, Sydney 2000, NSW, Australia Important: Consulate General will not be responsible for any lost/undelivered post. It is the responsibility of the applicants to track the delivery and contact the postal service for any queries regarding parcel. Applicants can choose ONE of the following options to collect new e-passport:
** Please send the pre-paid return envelope only after you receive an email notifying that your passport is ready to pick up. Postal Address: The Consulate General of Bangladesh Suite- 2, Level- 1 189 Kent Street, Sydney 2000, NSW, Australia Important: Consulate General will not be responsible for any lost/undelivered post. It is the responsibility of the applicants to track the delivery and contact the postal service for any queries regarding parcel. Track your ePassport application for updates from the following link: https://epassport.gov.bd/authorization/application-status For any updates on the status of your ePassport application, please kindly contact at +8809666716445 (Bangladesh).
Our FAQ answers are brief and addresses basic concepts only. For a seamless application process, please read all the information provided on our webpage. Can I apply for E-passport at the Consulate General in Sydney? E-Passport service is now available at the Consulate General of Bangladesh, Sydney. Please see the e-Passport page of our website for detail information (cgbdsydney.gov.bd). Bangladeshi origin nationals living only in NSW & Queensland can apply for e-Passport to the Consulate General office in Sydney. Where shall I lodge my e-passport application? Please lodge your e-passport application from the following e-passport portal. https://www.epassport.gov.bd/landing Where can I find information on applying for a new e-passport at the Consulate? For information related to passport applications, please visit the website: cgbdsydney.gov.bd. What is the difference between e-Passport and MRP? The E-passport is a more secure, official, and internationally recognized passport than MRP. A biometric e-passport (also known as an electronic passport) is a passport booklet that has an embedded electronic microprocessor chip which contains biometric information that can be used to authenticate the identity of the passport holder. On the other hand, the MRP has a machine-readable zone (rather than an electronic chip) in Optical Character Recognition (OCR) format. How do I know if my passport is MRP/E-Passport/Handwritten passport? Please read “Know your E-passport Documents” from the passport page of the Consulate’s website (https://cgbdsydney.gov.bd/consular-services/passport/) Can I reissue/apply for Machine Readable Passport (MRP) at the Consulate General office in Sydney? Unfortunately, Consulate does not issue/reissue Machine Readable Passport (MRP). Please contact Bangladesh High Commission, Canberra in this regard. What documents do I need to apply for an e-Passport? An applicant must obtain NID (National ID)/Smart ID or English version of the digital Bangladesh birth certificate (17 digit online verifiable) to be eligible to apply for e-Passport. Besides, other documents are required. Please visit the passport page of the Consulate’s website (cgbdsydney.gov.bd) for detail information. I have old handwritten passport. Am I eligible for an e-Passport? You can replace your old handwritten passport with an e-passport if you have NID. If you do not have any NID, you must possess an English version of the digital Bangladeshi birth certificate (17 digit online verifiable). Other documents are also required. Please visit the consulate’s website for more information. ** If you have both an NID and a digital birth certificate, you must declare both. Note that the NID and birth certificate are not interchangeable: the birth certificate is only a substitute if you don’t have an NID. How can I check if my birth certificate is online verifiable? Please click on the link to verify your birth certificate: https://everify.bdris.gov.bd/ My NID has errors, such as incorrect spellings of my name or my parents’ names, or a wrong date of birth. Can I use this NID to apply for an e-Passport? No, to apply for an e-Passport, the information must match with what’s on your NID. You’ll need to correct any errors on the NID first before proceeding with the e-Passport application. I have an NID with incorrect details, but my digital birth certificate has the right information. Can I apply for an e-Passport using just the birth certificate, without referencing the NID? Yes, you can. In that case, during application, do not declare your NID. Only use birth certificate information to lodge your application online. I have an MRP which was expired long before. Can I apply for e-passport now? Yes, you can. But you must obtain NID. If you do not have an NID, you can apply for e-passport with your 17 digit online verifiable birth certificate. If you have none, you must obtain one of the primary documents first and then apply for e-passport. I don’t possess an NID/Smart ID. While I have a 17-digit online-verifiable digital birth certificate, it has errors (in my name, my parents’ names, and address). However, my MRP has the correct details. Can I apply for an e-Passport with this? Even if your MRP has correct details, if there are discrepancies in your name, your parents’ names, or your date of birth on your primary documents, you are ineligible to apply for an e-passport. You must first rectify these details in your primary documents before proceeding with the e-passport application. I possess an NID with accurate details, but my birth certificate contains some errors. Can I still apply for an e-passport? Yes, you can. The NID is the primary document required for the e-passport application. If the information on your NID is accurate, you are eligible to apply for an e-passport. However, you should rectify the errors of your birth certificate to get rid of any discrepancy between the identity documents. The name on my NID is incorrect. Is it possible to modify my name during the e-passport application process? No, you can’t. You must submit details consistent with your NID. Any deviation from the information on your NID will lead to the rejection of your application. There’s a minor spelling mistake in my name on my NID. Can I apply for an e-passport with these small errors and correct them during the application process? No, you can’t. You need to correct any errors on your NID/Smart ID before applying for an e-passport. I don’t have an NID/smart ID or a digital birth certificate. I only have an old handwritten Bangladeshi passport. Am I eligible to apply for an e-Passport? No, to be eligible to apply for an e-Passport, you must have at least one of the primary documents. I am born in Australia/overseas and I never had a Bangladeshi passport. My parents (both or one) are from Bangladesh and hold Bangladeshi NID/digital birth certificate. Can I apply for Bangladesh e-passport? Yes, children born to Bangladeshi parents qualify for an e-Passport. For this, applicants need to obtain a Bangladeshi digital birth certificate and submit the proof of their parents’ Bangladeshi identity. It’s essential to fulfill other criteria for obtaining an e-passport. For detailed requirements, please visit to the Consulate’s website. I have the validity of MRP passports for more than 1 year. Can I apply for e-Passport now? We strongly discourage new passport application if you bear a passport which have more than 12 month validity. We prioritize those who is in urgent need of passport. If you have a passport with less than one year validity, please apply for a new e-passport. Do I need to provide biometric information (biometric enrolment) for e-Passport? Yes, each time you apply for e-Passport, you must provide biometric appearing in person at the Consulate. I have a valid/expired MRP? Can I apply for e-passport now? Yes, you can apply for e-Passport if you possess an MRP (expired/with less than a year validity). Please check out the Consulate’s website for detail requirements. How long is the e-passport’s validity? a. For adult (over 18 years): 10 years (48 pages); b. For children (0-17 yrs): 5 years (48 pages) How much is the fee for e-passport? Please see the ‘fees and payment‘ section of the passport page of the Consulate’s website. Can I pay the fee by card? Yes, you can pay the passport fee using your debit/credit card at the Consulate. Cash payment is not accepted under any circumstance. Please check “Fees and Payment” section of the passport page of the Consulate’s website. Shall I get refund if my passport application is denied/cancelled/rejected/withdrawn? No, Consular fees are non-refundable even if the application is denied/cancelled/rejected/withdrawn. Please see ‘Fees & Payment’ section of the webpage for terms & conditions. I have just paid my passport fees and came to know that I am not eligible for e-passport. Can I get refund? No, consular fees are non-refundable under any circumstance. Please see “Fees & Payment” section of the webpage for detail information. I’ve already paid my passport fees at the Consulate General of Bangladesh in Sydney. Can I transfer this payment to utilize services at the Bangladesh High Commission in Canberra? The Bangladesh High Commission in Canberra and the Consulate General of Bangladesh in Sydney are two separate offices. Hence any payments made to the High Commission of Bangladesh in Canberra cannot be used for services provided by the Consulate General in Sydney. I accidentally paid the fees to the Bangladesh High Commission in Canberra. Is it possible to receive the service from the Sydney Consulate using that payment? The Bangladesh High Commission in Canberra and Bangladesh Consulate General in Sydney are two separate offices. Service can’t be provided by the Consulate General of Bangladesh in Sydney against a payment made to the High Commission of Bangladesh in Canberra. Is there any separate fee for the international students? No. Same fees are applicable to all applicants. Is it necessary to book an appointment with the Consulate office for submitting my e-passport application and biometric information? Yes, it is mandatory to book an appointment with the Consulate office for submitting documents and providing biometric information. Please visit cgbdsydney.gov.bd to learn how to get an appointment from the Consulate. I secured an appointment through the e-Passport website for my e-passport application. Is this appointment valid? No. Consulate does not accept appointment taken from the e-Passport portal (which pops up during the online e-Passport application). Please visit the consulate’s website to learn how to get an appointment from the Consulate for biometric (fingerprint/iris scan) enrolment. Do I have to come in-person for collecting my e-Passport? E-Passport, once issued, may be collected in person or through nominated representative or by post. Please check “Collecting the Passport” section of the webpage for detail information. What documents do I need to carry when I will come collect my new passport? You must carry the following documents during the collection of your new passport:
Please see “collecting the Passport” section of the webpage for detail information. My Bangladeshi passport is lost. What should I do? If you’ve lost your last Bangladeshi passport, you must obtain a police report documenting the loss. This report should clearly state the number of your lost passport. You’ll need to submit the original police report, along with any other necessary documents, during the biometric enrollment process. For detailed information, please visit our passport page. I have got married recently. I need to update my spouse detail on my passport. Can I apply for a new passport despite the long validity of my passport? Due to the high number of e-passport applications, we prioritize applications based on immediate necessity, such as those with expiring passports. We advise newlyweds not to apply for a new passport solely based on marital status, as it does not influence the applicant’s immigration status or application. Do I need to attest my marriage certificate for e-passport application? Marriage certificate issued in Bangladesh needs to be attested by the Ministry of Foreign Affairs. If the marriage is registered in Australia, certificate must be authenticated by DFAT. For marriages registered outside of these two countries, the certificate should first be attested by the embassy of the respective country, followed by authentication from DFAT. All attestations should not be older than 6 months. I understand that e-passport requires the applicant to be physically present for biometric enrolment. I currently have an MRP that needs urgent reissuance, but I can’t travel at the moment. How can I go about reissuing my MRP? The Bangladesh High Commission in Canberra offers the service to reissue MRPs. You can apply for an MRP reissuance there, and unlike the e-passport, the MRP doesn’t require the applicant to be physically present. You can post the necessary documents to the High Commission. For detailed procedures, please refer to their website or contact the High Commission directly. Can I reissue my MRP without having an e-passport? Yes, you can. The Bangladesh High Commission in Canberra offers the service to reissue MRPs. You can apply for an MRP reissuance there, and unlike the e-passport, the MRP doesn’t require the applicant to be physically present. You can post the necessary documents to the High Commission. For detailed procedures, please refer to their website or contact the High Commission directly. How can I track my application after providing my biometric enrolment at the Consulate General’s office? Please do not email or call tot he Consulate general office for any updates after submitting your documents and biometric information. Please Track your ePassport application here: https://epassport.gov.bd/authorization/application-status you may also call at +8809666716445 (Bangladesh) to know the latest status of your ePassport application. How long is the processing time for e-passport? The processing time for an e-Passport, ordinary or express, may vary due to the rigorous security and information validation procedures. These checks are carried out to confirm the authenticity of the information provided during the application. Hence, e-passport issuance, may take longer than usual depending on police verification and other processing protocols. Approximate time for Express delivery: 3-4 weeks Approximate time for Regular delivery: 4-6 weeks Time is estimated only. Note:
Consequently, the Consulate cannot be held accountable for any delays in the application process. I have checked my e-passport application status which says the application is pending for SB verification. What shall I do? Th Consulate General does not have any action at this stage. Please contact the nearby police station of your permanent address. How fast can I get my passport if I apply for express? The issuance of e-Passports follows strict security and data verification protocols set by both the e-Passport system and the Department of Immigration and Passport Office in Dhaka. Under normal circumstances, the standard processing time for an e-Passport application is approximately three to four weeks if submitted via the Express service. This is merely an estimate, so applicants should plan accordingly and allow sufficient time for any unexpected delays. If you require expedited processing or have pressing travel plans, it’s advisable to submit your application well ahead of time. How do I know when my passport will be ready for collection? A notification message will be sent to your email once your passport is ready for collection. Please bring your last passport (valid/expired) and delivery slip during collection of your passport. Passport delivery hour is between 3-4 pm on business days.
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